Ex-Primark worker says customers would swap old bras for new ones in the fitting roomWhat to watch next Click to expand Replay Video
Primark stores up and down the country welcome thousands of shoppers every day, with customers searching for the latest trends at bargain prices. In order to make sure everything runs smoothly, managers and staff had a number of systems and operations behind the scenes so they can offer the best experience. Over the years many former employees have lifted the lid on what it's like to work there and shared some of these little tricks.
But there's one piece of behind-the-scenes knowledge that George Allen decided to share, that we actually wish we didn't know. Speaking to the Derby Telegraph, he explained what the store's code word 'code two' actually means - and it's really, really gross.(C) Getty Images Primark (C) Getty Images Primark
Do you know any behind-the-scenes secrets from high street stores? Email [email protected]
If you hear in-store announcements saying "cleaner to menswear, code two", that means staff have found a bodily fluid. George explained "urine and faeces on the shop floor is pretty common" - but always cleared up fast. But he did offer up tips for how to get some money off items when you arrive at the till.
He said: "If you want a customer discount at Primark, it's very easy. If you want an employee discount, you have to wait until Christmas and even then you only get 10%. "For customers, an item with any kind of slight fault or mark gets 10% knocked off without debate if they ask for it, as I saw many times on the tills.
"But don't take it too far or else you will end up in the Book of Faces. Behind the customer services desk on the third floor is a thick folder full of CCTV close-ups of the faces of customers who have nicked, conned or otherwise behaved badly in the store. "I still see some of those culprits walking around the city and I wonder if they know of their notoriety."
Keep up to date with all the latest news by signing up to one of the Mirror's newsletters. Click here to learn more. Another former employee who has spoken out is Ella Mai, who revealed the best way to make sure you get the bargains you're after. She told Cosmopolitan if you're looking for an in-demand item you're best to head to Primark first thing in the morning or an hour before closing.
"These will be the times when our recovery on the floor is at its best."